Showing posts with label 'MSc Marketing 2010'. Show all posts
Showing posts with label 'MSc Marketing 2010'. Show all posts

Sunday, April 25, 2010

New Paradigm Career Making jobs

The new paradigm of the post recession world: it will be hard to get full time marketing work and growth will be slower in the economy. To get the head start on your career, or like me on the next phase then you need to consider the new paradigms, which I will blogg about a few times in the forthcoming weeks:

1) forget job, think project, think task, think opportunity in the box
2) forget work place: think availability for the key calls and key pressing of flesh
3) forget "administration": move away from positions which have a lot of filler: concentrate on the higher value mental and personality oriented activities


When I say "forget job" I don't mean you should lose your concept of working for a brand-name, blue chip employer to get it on your CV. In fact if you eventually do want to forget being a delivery bitch at a company and go self employed, then you almost MUST have some decent employers on your CV. What I mean by this is that you should think about what the opportunity is for you and the company to engage in work of higher intellectual value.

Now this means examining the position you are in or being interviewed for or alternatively, identifying opportunities for virtual promotion within the company or value chain "nodes" you are dealing with on a totally pre-emptive basis. You want to avoid being a delivery bitch for long, not that you ever stop needing to do some hard, boring work until you become an MBA God at a firm, but that you need to reduce, avoid and displace menial tasks off your desk and out of your job description.

In outset for you as an MSc Marketing graduate, this means being wary of job offers with vague "marketing executive" titles and enough of a mix of low level BS that you wonder what you will end up doing. This could be sales work, or menial database work etc. If the job is at a lesser B2B brand or whatever, then this is worse: brands sell product, and sales people just work out the discount-volume and what dinner / golf tour the buyers want to "seal" the deal. PWC is a brand, Ernst and Young, McCanns, Blackberry, Zantac, Viagra, Oracle etc etc. Little plucky clever unbranded company does not need an MSc marketing graduate as canon fodder sales material.

It is more important for you, and funnily enough for me now, to define what tasks are high qaulity in a potential job and to try and work around that in discussions with employers. You want to persuade and jagole the employer into giving you responsibility for projects and tasks of higher value, while they also declare how much of the job is menial. Then think opportunity- reduce the job to it's elementary core added intellectual value: marketing strategy.

You may not formulate a marketing strategy yourself, but contributing to NPI, market research, acquisitions, investor relations and so on adds value to your CV rather than monkeys on your back in a low level job.

So dare to push the employer to identify these tasks. Take a week or two's work trial with them if you get an offer. This is thoroughly recommended for any entry level job with a diverse list of tasks. If you don't like the job don't worry: just say it sucks! They aren't going to grass you up to the dole. Be direct and tell them it is boring for you after the two weeks are underway, and tell them what you would rather work with. Look out for opportunities: points of touch, e-business, marketing purchasing, new markets & customer segments, new products/e-marketing ( social media strategy anyone?)


I am back in this position actually because of the recession and the general miss mix of my bloody minded, male and pompous attitudes ! Had I been in touch with my female side (Ha!) then I could have thrived in doing the manual tasks and sucking up to my aggressive bosses.

I need to assert my space in a job now, and so do you because it is really important to get a "career making" job within 2 or 3 years of finishing your MSc, otherwise you need to seriously consider working in another area or getting new skills, like I did when I got some IKT skills : perfect timing! HTML programming in 1995. I never really did much, but it gave me the edge in interview and also performance in some jobs.

I digress: you need to assert your space in the job and this is absolutely best before you start because otherwise you are on the back foot as a would-be-eager-bunny. ( I am SOOO NOT an eager bunny in new jobs with BS to do. I mean maybe a week or two before my nose is out of joint and I am all anarchic again.) In the interview phase you have leverage and they are on the back foot having chosen you. If they really push you though, and won't allow you to actually come in for even a couple of days and look at the tasks you will be doing, then check the work contract and it may have only a weeks notice which will make it very easy for you to move or threaten to move.

Salary is actually a lot less important for you guys luckily, and this is why you can afford to do a two week work trial, or to turn down a 100% position with "blah blah, 9 to 5" and take a part time job where you focus only on those higher value activities: or at least those which are bone fide marketing.


Some administration is however actually sufficiently high value for you to put your back into: Some high value admin will give you the edge in getting a better job, becoming manager for someone replacing you or if the axe falls, you have a "business critical" admin set to do: for example product administration through ISO and accounts and logistics systems.

As against, cleaning databases with calls, telesales itself, sales support admin.

The reverse situation is more dangerous - I know I have been there- you take a job which is "marketing" in title only or very low grade and bang your head off the wall to try and get a year's work experience on your CV. DON'T DO THIS! AAAAAH! Negotiate tasks worthy of you, and accept a part time job if that is all the time it will take, or just a project based job.

I can hear the cogs turning now, some of you are sceptical to becoming "perpetual projecteers" without ever a taste for operational management. Yes this is a danger! But MSc students are overlooked for the majority of blue-chip APM roles or top 3 agency Account Exec roles so you need to be able to add value to yourself with the smaller brands. Small brand with big strategic impact you made is really where it is going to be at over the next few years of recovery, with new small brands becoming the next FaceBooks or Kindles. (I say brands rather than company because if you are at a company with no brand other than flesh-pressing then forget a career in marketing with them!)


I'll blog again on this area, but I hope you leave with the ideas of being more assertive in defining what you do with your valuable time while you are young enough to work hard and work smart!

Saturday, April 17, 2010

Interviewing your Prospective employer

Now I have to come back to two points about careers and making the right choices, because I am painfully remined of how bad things can go with a company in the "patient capital" late start up ( F-up) phase. They are running out of cash and I am bailing out, having noted that they have actually a pretty inefficient core "technology" from which it wil be hard to compete while making any decent gross margin.

1) You are interviewing the firm as much and more than they are you!

People forget this: we are nervous and want to match our best abilities against the job decscription AND offer some more, often superfluous info to them. We then get given a standard corporate blurb back at us an in the end of the day, none of us is all that much wiser about the possible exchange of values. We both know it will happen though, and given you are the least bad candidate you will get the offer.

Now, you actually have learnt rather little about the job and they have learnt just enough to know you will be able to function at the hands of the politics and flagrant lack of trianing you will get.

When I was a self respecting masters graduate, I considered a two week work trial ( as supported by the dole office, BA or whatever they are called now) as being a total sell out of my skills and abilities. Now I see it, even at first job level, as a really powerful means to gather info, understand the job and lay down some assertions about what you actually want to do.

In a two week period you will get the core tasks of an entry level graduate job and get to work ( or maybe only fleetingly) with your manager. Thus you will get a real insight into the job and if it is at Aardvark Galactica selling widgets to nobody's then you get the chance to say no.

A MUCH BETTER situation than I have now: the company's technology takes too much manual time to produce results and is therefore destined to be over run by faster, leaner competitors who are more customer quick-win oriented. I knew this within two weeks and that my bosses were aresholes but I perciveered because CGM monitoring is pretty trendy and I need a lift. So I coulkd have spent two weeks with them, as I suggested actually come to think of it, and turned round and said the job was far too junior and played to only weaknesses in attention to detail and motivations. Instead I am six months in, they are going belly up and I am stressed to hell.

So a two week trial is pretty good actually.

2) You need to get the RIGHT first job or know you need to move to the next RIGHT job asap!

I have been in the wrong jobs for all the right reasons, and had maybe two trials or . contracts both of which lead to jobs. The trouble for MSc-ers is that you have no real networking route or trail blazed into the big FMCG brands and you must languish in 2nd rate public service and SME marketing in Scotland if you will not move. In this market it is very, very easy to get a marketing job which turns into a nightmare of doing either sales donkey work or having all the monkeys in the department put on your back: ie all the shit no one else wants to do gets queued for your desk from day 1!

The MSc is a double edged sword because really it prepares you for MBA graduate jobs, while people do not respect it as much. So while being qualified to do strategy work you are actually too sharp for the jobs often on offer and cannot compete with "full MBAers" for those jobs you should aim for. I mean I worked with some prick recently who kept on refering to "fluffy" in the marketing department, AS the marketing department actually: market strategy being too important for the likes of marketers to touch !

A work trial of two weeks can allow you to swing in, get a grip on the company's failures and possibilities and then present yourself as a more strategic analyst and planner than the original "marketing exec' " role was specified as.

More often though, you will be able to see if the job is really just a sales admin type job or if it has very little of interest. You may be able to then play anouther card, often played actually, taking a part time position to cover only those functions you feel are relevant to your qualifications. This is really cunning because it buys you the RIGHT experience to shine in AND TIME to look for other jobs, start your own consultancy or take a convenient second job in.

Friday, March 26, 2010

Show me the Money! Job offers in the Credit Crunch

...or the importance of getting a good deal before you accept the job offer

I haev ignored this three times in the last ten years and it is well worth your effort in NOT accepting a low offer despite your circumstances. Look the gift horse in the mouth! Make an informed decision and play some poker!

I cannot stress enough, I will not say too many times and I dare not shout too low that you must get what you need from a first (or second ) job before you accept the offer. Usually this boils down to money, and YOU MUST be happy with the balance between training, projects and salary, because that is all you are going to get while in the job.

Work experience per se is meanginless if you accept a "marketing assistant" job blindly or the nice tasks are only 10% of the time and maybe telesales, database admin, photocopying etc are 90% of the actual job. I wasted a crucial year in such a job! I managed to play catch up with a heck of a lot of hard work in my next job though. It is in fact much better to be paid virtually nothing on a 2 month work experience project where you actually conduct quality marketing tasks than the department GOFER for 12 months.

You need to avoid this by negotiating before you start. Negotiating is always a subtle play of information, and probing for a little bit more and then using it as a little bit more lever, while giving only a little bit out which gives a poorer lever to the other side. This is how you win, you subtlely win tip the balance in your favour while accepting some sort of concession compromise: a few prawns fall but you put them in check-mate.

But firstly, back to green-backs: Companies will palm you off with " we can't afford" or " we have current wage frameworks". This is rubbish, they want to screw you especially in a recession. " If you want people to work harder, pay them less" ...this is true in bum jobs or non graduate jobs......but how effective this stressed, undervalued work period is for both parties is quesitonable. The cost between a market going rate ( admittedly low -I know in the credit crunch hangover period) and a lower offer boils down to a few hundred pounds per month, maybe £70 quid per week for you as a graduate. Can't afford? they could save this by using a better travel agent for business flights, or missing one useless client dinner a month.

Facts are bosses like to screw you over and say they got you cheap, it makes them look good.

So what is on the table to get your information war going in your favour
1) salary
2) training
3) projects and defined responsibilities
4) relocation expenses
5) a 50 to 80% job so you get time to look for something better
6) promotion prospects and turn over in the firm/sector
7) external prospects when you have a year experience
8) the company brand name for your CV ( or client brand names !)
9) start date
7) legnth of trial period
8) Legnth or termination period
9) possible contract engagement only

How can you bargain? Well your only chip is to withdraw your offer of labour. If you are on benefits, this is high risk - you can get them stopped for refusing a job. But given the job is high risk and has financial implications ( expense of rented property). But it is still a poker game and you can't show your hand too soon

How do you bet this chip then, play this card?

Well first of all, you should from outset know what the "wage framework" would be for this position, and know that you as an MSc Marketer have five years of uni to offer and a very good marketing masters under you belt. This should NOT be turned back on to your expectation: some jobs have been 18K outside london for a while. Play dumb, say you have only started looking for work and have expectations to work hard and get on over money: what would they suggest as for me in this job? Don't push too hard, but do revisit the wage BEFORE you bother to go to final interview. Also don't go to employers who dont refund expenses and prefably choose those who book everything for you: if they do this, then put on a bloody good show as they will look after you as an employee!

Now when you get a disappointing offer in an interview, you need to not look too disappointed. It is more likely you will get this on the phone, same here , move quickly on from the money to the responsibilities. Now between this and the eventual decision you must buy time and get concrete DECISIONS not just information, but agreements on tasks, training and projects you will get. You need this in writing to refer to if y our job starts going down the pan soon in.

The important thing with a low offer and poorly defined work responsibilities is to stall in an assertive, positive looking way. Comms mus tbe very positive but not fully committed.

The pieces then come in the list come to play: low pay versus excellent experience or low pay because it is a crap job a graduate in medieval history could do. What tasks, repsonsibilities are up for grabs? Remember you have an MSc, they have not made their minds quite up, so help point them away from the photocopier and mail list towards the high valuie customer satisfaction survey, the social media PR campaign, monitoring competitors, the effective review of the marketing budget and so on....What training courses are internal, who will be your mentor, what courses do they offer externally, will they support your time and materials in doing the CIM courses?

The next thing is of course relocation expenses. These were , a while ago, tax deductable for employers but funnily enough NOT employee personal tax. Employers will put new senior managers up in penthouse suites with hired 4x4 executive wheels! But they will try it on with you as a new graduate in need of work experience. Don't let them if the salary stinks. If it just an average salary, negotiate even a lower salary for the first six months relocation on the back that they find you afirst a hotel and then pay rented accomodation. I have not done this on one notable occiasion and really got stung for the outlay when the job didn't work out ( they put a directors daughter in my job) As a graduate you will have enough debts.

So now you have the balance of information: if the job now sounds poorly paid, poorly trained, low level tasks without relocation, then you may as well ask for say 20k and tell the m you have an offer at that level: never tell them where ( esp recruitment consultants, they are desperate for leads and to close deals! )

Now given the pay is low, but there is relocation and training, you need to find out more about career prospects. Suggest a day's visit to meet the team and finalise the contract. This is a positive thing for the employer. Ask other employees how often people leave - is there a turn over- ask why the job is vacant from your prospective coworkers . Ask how your coworkers started out in the firm. Ask what they studied.

One thing too, what type of cars are in the car park? This is a very clear indication of salary prospects later. Audis, beamers, volvos, 4x4s good...., old fords and citroens very bad...a subsidised canteen is nothing much really as a benefit but a gymn, studio , pool? .

Now you have enough information to make a decision: take it only with more pay, reject it outright, ask for silly money as above or there is another option: shape something new based upon your own needs: a more focused project 3 days a week or for just three months on say expenses only as a work trial. Or a 60% position covering only relevant, higher value marketing tasks. Or they pay for your CIM proffessional development and two triaing courses of your choice within industry average cost of courses.

In negotiating you need to push them to the wire: stall as long as you possibly can if the wage is low: get as much information out of them while remaining positive, but non committal verbally amnd on paper. Then if you have managed say two weeks stalling for a job where there are lots of questiona and a final visit to meet the team, then you can pull your card out and say the offer is not attractive enough and thank you but no thanks

Then you can let them do the talking and you should not let them bully you, just repeat the pay is very low, you have a better offer, or you have interviews for better paid jobs.

If you have been looking for a job or working temp for a long time, up to 8 months say, and you feel forced into accepting a job, then a final end game is to stall and ask for a later starting date. Use the time and security of something to do anyway to look hard for other jobs. The fall-back and interview-offer experience will be good. When you get a better offer you will only have a months termination, which may be even before your start date or you can turn up to work with an offer, see what tasks and training you will actually get and then demand them or you will just call it all off.

Once again you could ask for a 60% position focusing on the real marketing tasks and thus avoiding being given rubbish to do. You could probably expand it to 100% if it goes well or at least have two days a week to look for other work.